Policy statements
Our policy statements are detailed below:

Privacy Policy
We do not store customer credit card details

Delivery Policy
We aim to provide a reliable service to all our customers. Please be aware that some issues affecting your booking may be beyond our control. We monitor flight arrival times and dispatch our vehicles to arrive before your plane lands. We also give you one hour free after the landing time, so you have enough time to deal with passport control and luggage collection. However, any time beyond that will be charged accordingly.

Typical Products and prices
We have fantastic rates for major UK airports, London and Greater London areas
Airport Rates from £25
Station Rates from £18

Refund / Cancellation Policy
For purchases made with your credit or debit card, the refund can take up to 10 days to show up on your account. For purchases using your Bank Account or PayPal balance, the balance will be credited to your PayPal account. Funds can take three to five days to arrive in your account All bookings should be cancelled 2 hours before the pick up time. Any late cancellation will be charged 50% of the booking fee.